Pawz To Care at 240 South Camino Del Pueblo in Bernalillo, New Mexico

Customer Reviews about Pawz To Care

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  I would highly reccomend pawz to care. We had to euthanize our 10 year old German Shepherd "Bullet". From the very first phone call the staff was empathetic and professional. We felt that they actually cared about our position rather than rattling off a price list like other vets did. The doctor arrived promptly on a holiday and stayed with us for over an hour making sure Bullet was calm and sedated before proceeding. We are so sad that our shepherd has passed but thank you for your compassion and kindness throughout the process.
  July 27, 2017

  by Anthony L.
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  DO NOT GO TO PAWZ TO CARE!!! Lauryn Spohn and Susan Rouhle accussed me of lying to them when I asked for a partial refund for them not doing a physical exam on my cat Zorro. They did not do HEENT eyes, ears, nose and throat nor did they take his temp or his weight. Then Lauryn Spohn had the nerve to fat shame me for my cat being slightly overweight. 1. she did not take his weight 2. weight is close to normal. She told me she could not at first feel the lump I was complaining about because he was sooo fat. I felt it just fine. She preached that he should be on a diet, how to do this etc. while my cat sat terrified of them. I finally had to tell them to let him go and hide as she did not care. Finally, I just felt another lump on his chest that she did not catch because obviously never did the exam and charged full price. I did not think of it until the end of that day. I called the next day and Susan insisted they did the exam. I told her if they would not help me I would complain on the internet. They never resolved the issue with me.
  April 16, 2017

  by Ruth Roybal
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  They were very good along the way as our dog went downhill, but the mobile unit that came to our house was not good putting him down. They could not get the meds in the vein to calm him so eventually just shot him in the heart. It was a very sad time of course, but we paid for both meds I'm sure and there was no offer for partial refund. Not that I would have necessarily taken it but it would have been acknowledgment that they understood it did not go as planned and it was harder on our boy.
  February 18, 2017

  by Juanita Roybal

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About Pawz To Care in Bernalillo